Take your customers to the next level!
Maximize customer value with WAKU Care
Benefits for Integrators
WAKU Care offers system integrators of AGV and AMR a user-friendly solution to streamline customer and service team management. With its comprehensive features, WAKU Care digitizes and optimizes maintenance schedules, enhances communication with end customers, and facilitates full robot lifecycle management. Its multi-vendor approach supports diverse robots from various manufacturers, ensuring flexibility and efficiency in operations.
WAKU Care makes the difference
Our Benefits - Your Success
Our benefits include significant after-sales cost reduction, detailed insights into servicing expenses, and efficient, data-driven maintenance for enhanced robot longevity and performance.
Made for robots
Take targeted actions by understanding device data like errors, missions, hardware status.
Collaboration
Foster seamless & fast know-how exchange between customer, service partner & OEM.
Data Insights & AI
Track resources and spendings in aftersales. Turn insights into actionable optimization.
Automation & Prediction
Automate repetitive tasks and use prediction for preventing expensive outages & incidents.
Easy-To-Use Interface
Interactive guidance for non-technical end-customers and servicing team.
Single Central Tool
Streamlined and connected communication and documentation in a single software tool.
Key Features for Integrators
As an integrator, your responsibility is to provide your customers with precisely tailored robots for their specific needs. Customer satisfaction hinges on smooth, efficient operation. WAKU Care's features not only enhance customer satisfaction but also alleviate your workload, ensuring a seamless experience for both you and your customers.
Speed up customer support
Easily keep an eye on maintenance cycles
Optimize your field service management
First class integrators work with WAKU Care
"WAKU Robotics' products were a natural choice for us. Their technology seamlessly integrates with our logistics solutions, enhancing our ability to deliver top-notch service and efficiency to our clients."
Dominik Nemeth, Chief Operating Officer, Advanced Robotics
Reduce training efforts & increase flexibility
Train once and operate multiple vendors
Training your team once to operate and service various robot systems offers cost efficiency and time savings. A standardized skill set among team members enhances adaptability and resource optimization, allowing for quick deployment across different projects. This approach boosts productivity, as the team experiences a shorter learning curve when introduced to new systems, fostering cross-functional collaboration. Additionally, the enhanced troubleshooting skills acquired lead to reduced downtime and increased competitiveness in the evolving technological landscape, ensuring your team remains versatile and effective across diverse robotic applications.